Privacy Policy

This policy explains what information UnitReveal collects, why it is collected and how it is handled. It covers the public website and the equipment lookup.

UnitReveal does not require an account, and there is no login for public visitors.

If you use the contact form, the information you enter is stored so the message can be read and answered. That includes the name, email address, subject and message you submit, the topic you selected, and any optional equipment details you choose to add.

Contact messages are stored in the site’s database and are not published. They are visible to the site operator and to no one else.

Please do not send sensitive information. There is no reason to include a complete serial number, an address or any account credentials in a message.

Lookup values are sent to the UnitReveal backend to check documented rules. UnitReveal does not store full or partial serial numbers, typed brand names, model numbers, serial hashes or visitor identifiers in its unmatched-search analytics. For an unmatched attempt, it stores only the day, equipment category, a known manufacturer record ID when applicable, and the failure category. Attempt counts do not represent unique visitors.

These limited unmatched-search records are restricted to administrators and help prioritize coverage. The hosting platform may separately process request and security logs. If you select the CPSC search button, only the verified manufacturer name is sent to the public CPSC recall service; the serial number is not sent.

Like most websites, the infrastructure that serves UnitReveal may record technical information when a page is requested. This can include an IP address, browser type, the pages requested and the time of the request. This information is used for security, reliability and understanding how the site performs.

Information is used to answer messages, review reported errors, keep the site secure and reliable, and understand which pages are useful. Information is not used to profile visitors or to make automated decisions about individuals.

At the time of publication, UnitReveal does not set advertising or analytics cookies and does not embed third-party tracking pixels. The hosting platform may use storage that is necessary for the site to function and to keep it secure.

If analytics or advertising tools are introduced, this policy will be updated and a consent choice will be offered where it is required.

UnitReveal does not sell personal information and does not share contact messages for marketing purposes.

Information may be handled by service providers that host the site and deliver its email, strictly so the site can operate. Information may also be disclosed where required by law, or to protect the site or its users from abuse.

Contact messages are kept for as long as needed to handle the request and to keep a record of corrections that were made. Messages that are no longer needed are deleted.

Server logs are kept for a limited period for security and operational purposes.

You can ask what contact information UnitReveal holds about you, ask for it to be corrected, or ask for it to be deleted. Requests can be sent through the contact form.

Because the site has no accounts, there is no profile to close and no password to manage.

UnitReveal is a general audience information resource and is not directed to children. The site does not knowingly collect information from children.

If this policy changes, the updated version will be published on this page with a new review date. Where a change affects how contact messages are handled, the change will be described in plain language.

Questions about this policy can be sent through the contact form. Please do not include sensitive information in the message.